FWD Insurance was established in 2013 and has since grown rapidly across Asia. FWD aims to create a memorable customer experience with simple products that are enabled by digital technology. This customer-focused approach has helped FWD become a leading Pan-Asian insurer that has changed how people engage with insurance.

COVID-19 Outbreak

Wuhan, China was the epicentre of the COVID-19 outbreak in November 2019, since then it has spread rapidly across the world with more than 4 million confirmed cases. On 11 March 2020, the World Health Organisation declared COVID-19 a global pandemic. The virus is transmissible through respiratory droplets from close contact with an infected person, contaminated objects and surfaces. Due to the easily transmissible nature of the virus, it has led to global shutdowns to curb COVID-19’s spread. 

Protection coverage against COVID-19

If you are concerned that you or your loved ones get infected with COVID-19, you may consider purchasing the FWD COVID-19 Insurance. As frontline workers are at higher risk of contracting the disease, the coverage for the FWD COVID-19 Insurance will be doubled for critical frontline workers such as Health and Social Services, Food, Transportation and Storage Services. 

Information on the FWD COVID-19 insurance plan is available below:

Summary of the FWD COVID-19 plan:

Claims & Contact Information

 Contact Information
PolicyPal Customer Service+65 3163 9184
PolicyPal Claims[email protected]


PolicyPal is here to help you make informed and savvy financial decisions through the good times and the bad.

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