Career

Career

Benefits at PolicyPal

  • Attractive remuneration package
  • Annual leave
  • Medical benefits
  • 5-day work week
  • Free snacks galore
  • Free Monday breakfast
  • Fun, diverse and open-minded coworkers
  • Company sponsored training programmes
  • Free flow beer, coffee, tea and fruit water
  • Awesome office space at a Central location
  • Free weekly workout/ meditation/ wellness class
  • Team support to jumpstart your career and for professional development
  • The opportunity to say you're one of the early employees in the company that's going to shake up a big, old-fashioned industry
Business Development
Chief Distribution Officer
Responsibilities:
  • Develop strategies to grow and develop the sales channel (Life and General Insurance)
  • Manage recruitment and training of new consultants
  • Support the growth and development of the sales team
  • Work closely with the CEO to expand the local sales team
  • Participate in networking events and client engagement activities to increase PolicyPal's brand awareness
Requirements:
  • 5 to 10 years experience in insurance/ financial service industry
  • Candidate must possess Degree in any field
  • Possess CFMAS qualifications (M5, M9, M9A, HI)
  • Solid experience in leading a financial sales team
  • Passion for management and to groom talents
  • Good communication and interpersonal skills
  • Interest in FinTech and financial service industry
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Sales Division Manager
Responsibilities:
  • Manage recruitment and training of new consultants
  • Support the growth and development of the sales team
  • Achieve individual sales target
  • Work closely with the Chief Distribution Officer (CDO) to expand the local sales team
  • Participate in networking events and client engagement activities to increase PolicyPal's brand awareness
Requirements:
  • Minimum 3 to 5 years experience in managing a sales team
  • Candidate must possess Degree in any field
  • Possess CFMAS qualifications (M5, M9, M9A, HI, BCP, PGI and ComGI)
  • Solid experience in leading a financial sales team
  • Passion for management and to groom talents
  • Good communication and interpersonal skills
  • Interest in FinTech and financial service industry
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Business Development (General Insurance)
Responsibilities:
  • Capitalise on sales opportunities via networking events and client engagement activities via our digital platform
  • Provide general insurance solutions (business insurance, employee benefits) to individual and corporate clients
  • Achieve individual sales target
  • To continually think ahead and help to develop solutions to emerging problems
  • Bring a "hunter" mentality to the team, and come in everyday with a positive mental attitude, ready to crush it!
Requirements:
  • Candidate must possess Local Diploma or Degree in any field
  • Possess BCP, PGI, ComGI qualifications
  • 2 to 3 years of experience in general insurance
  • Willing to work hard for financial freedom
  • Eager to learn and grow in a fast-paced startup environment
  • Highly motivated, coupled with a commitment to succeed.
  • Interest in FinTech and financial service industry
  • Good communication and interpersonal skills
  • Adaptable and can think on your feet. Failure or rejection isn't an option for you!
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Financial Consultant
Responsibilities:
  • Understand PolicyPal business model and apply a smart and consultative sales pitch
  • Develop and maintain good relationships with individual and corporate clients
  • Capitalise on sales opportunities via networking events, financial reviews and client engagement activities via our digital platform
  • Conduct financial needs analysis and recommend solutions to help client through discussions, presentations and timely follow ups
  • Establish and retain long term relationships in terms of negotiation, result tracking and renewal of contracts
  • Maintain knowledge of the industry trend to support and help develop the on-growing business
  • Offer life, endowment, term, motor, travel insurance solutions to individual existing/ potential clients
  • Provide general insurance solutions (business insurance, employee benefits) to corporate clients
  • Bring a "hunter" mentality to the team, and come in everyday with a positive mental attitude, ready to crush it!
Requirements:
  • Candidate must possess Local Diploma or Degree in any field
  • Attain CFMAS qualifications (M5, M9, M9A, HI, BCP, PGI, ComGI)
  • Willing to work hard for financial freedom
  • Eager to learn and grow in a fast-paced startup environment
  • Highly motivated, coupled with a commitment to succeed
  • Interest in FinTech and financial service industry
  • Good communication and interpersonal skills
  • Adaptable and can think on your feet. Failure or rejection isn't an option for you!
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Operation
Compliance Manager/ Officer
Responsibilities:
    Compliance and AML
  • Assist with compliance and regulatory issues to support business
  • Perform fact find and AML transaction surveillance reviews on suspicious transactions/ referral cases
  • Keep abreast of regulatory developments and trends in insurance and financial advisory service markets to assess impact on the business
  • Assist in preparing training materials on relevant compliance topics and conducting compliance training to the team
  • Assist in advising on, drafting, reviewing, updating and implementing compliance policies, guidelines and procedures
  • Assist with and follow up with MAS on routine enquiries, external &/ internal audit related matters
  • Assist in preparation and coordination of compliance management reporting
  • Assist in facilitating regulatory inspections, external and internal audits, and ensuring proper escalation and resolution of issues identified
  • Participate in providing compliance input and support into business-related projects
  • Finance
  • Prepare management report and submission
  • Liaise with auditor and tax agent on preparation of regulated returns to the authority
  • Carry out ad-hoc tasks/ projects as requested by supervisor
Requirements:
  • Minimum Degree in in any relevant field
  • At least 3 to 5 years of experience in Compliance and AML/CFT (Preferably in Insurance or Financial institutions)
  • Experience with dealing directly with regulators and auditors
  • Knowledge of AML/ CFT processes
  • Knowledge of Singapore/ MAS rules and regulations
  • Team player and able to work under pressure to meet deadlines
  • Good communication skills
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Community Manager
Responsibilities:
  • The go-to person for engaging users online and offline
  • Establish system for user acquisition and growth
  • Create, draft and curate content to build an active, close-knitted and trusted community
  • Conceptualise and execute online and offline events that are designed to increase PolicyPal's brand awareness and app usage
  • Responsible for activity planning, topic generation and pushing positive community development
  • Develop and maintain quality users in the community
  • Increase activeness in the community through workshop, events and feedback sessions
  • Think out of the box to create and spearhead innovative strategies to engage new users
  • Engage the community through online and offline events to understand their needs and channel feedback to PolicyPal product team for improvement
  • Moderate and facilitate community interactions both online and offline
  • Propose strategies to stakeholders and partners to drive and grow our database
Requirements:
  • Prior experience in building and managing a community
  • A people person who is charged with enthusiasm
  • A can-do attitude and don't break a sweat under pressure
  • Track record of meeting and exceeding business established goals
  • Excellent communication skills - written, verbal and presentation in English
  • Positive team player who enjoys a fast paced environment
  • Interest in FinTech and financial service industry
  • A true passion for what PolicyPal is building
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Product Manager
Responsibilities:
  • Define the business and user goals of your features and product areas, creating process and system specifications for our operations, and working across teams to implement them
  • Work with engineer, designers and other internal stakeholders to create specs and implement features
  • Ensure product enhancement and features roadmap are on track and of high quality
  • Coordinate and organise work across multiple perspectives and functions within PolicyPal
  • Be responsible for developing and maintaining a product roadmap
  • Define the business and user requirements, and work with design and engineering to scope out their respective work
  • Communicate product roadmap status updates to the appropriate stakeholders
  • Define the key KPIs for product performance and work with the data and analytics team to instrument product tracking and reporting
  • Lead, with support from product marketing, post-launch product optimisation initiatives, including: A/B tests, user feedback interviews, bug tracking, conversion funnel monitoring and improvement
  • Manage the team to the work plan and deadlines
Requirements:
  • Minimum 2 years experience as a product manager
  • A passion for user experience
  • A can-do attitude and don't break a sweat under pressure
  • Excellent communication skills - written, verbal and presentation in English
  • Positive team player who enjoys a fast-paced environment
  • Interest in FinTech and financial service industry
  • A true passion for what PolicyPal is building
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Case Manager
Responsibilities:
  • Support the business development team to ensure timely inception of cases
  • Handle appeals/ escalations from client on medical underwriting
  • Liaise with internal and external clients to achieve common goals and meeting turnaround time
  • Manage in-process life/ general insurance applications, from submission to approval - be the go-to for and conduit for all current cases
  • Follow up with clients on supplementary underwriting requirements - including information, personal details and supplemental forms
  • Carry out regular case review and follow up on all outstanding underwriting requirements with an emphasis on speed to approval
  • Collaborate with other internal teams to ensure a seamless and transparent customer experience
  • Together with the customer service team, address customer questions about underwriting process, insurers requirements and other service issues
  • Maintain internal processing database to document work activity and communication on all assigned cases
  • Adhere to team norms and policies and meet quality standards and service level agreements (SLAs) in your daily work
  • Ensure prompt and accurate billing and documentation from insurers
  • Provide actionable feedback from clients to drive process and product improvements
  • Feedback requirement on process, or system changes to improve the operation efficiencies
Requirements:
  • Local Diploma or Bachelor's degree in relevant field
  • 1 to 2 years years' experience in insurance industry
  • Excellent written and verbal communication skills
  • Meticulous and organised
  • Team player - ability to collaborate with sales and customer service team
  • Interest in FinTech and financial service industry
  • A true passion for what PolicyPal is building
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Marketing
Strategic Partnership
Responsibilities:
  • Understand and assess partnership landscapes and opportunities across key markets and relevant ecosystems
  • Plan and execute the customer acquisition and partnership processes from start to finish; getting consensus with internal stakeholders to drive programme adoption and success
  • Continually source and lead exploratory discussions with potential partners
  • Build relationship and work with product stakeholders to define our partnership strategy
  • Work with business and functional teams to translate partnership strategy into specific partnership programme, clear roadmaps and actionable pipeline of opportunities
  • Identify and research potential partners and conduct pre-agreement due diligence
  • Actively keep track of existing collaborations to ensure that partnerships are profitable and beneficial to all parties
  • Perform tracking and analysis to optimise partnership campaigns performance continually
  • Work alongside marketing team to develop outreach strategies
Requirements:
  • Degree from recognised university
  • Prior experience in partnership or sales in finance industry
  • Excellent negotiation and communication skills
  • Positive team player who enjoys a fast paced environment
  • Interest in FinTech and financial service industry
  • Can-do attitude and a true passion for what PolicyPal is building
  • Attain CFMAS qualifications (M5, M9, M9A, HI)
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Retention Marketing
Responsibilities:
  • Create, A/B test and optimise marketing retention strategies to retain clients and grow user base
  • Work to educate customers on the benefits of PolicyPal's app in order to drive customer satisfaction, retention and re-engagement
  • Develop multi-channel marketing strategies (email, mobile, web) for customer lifecycle, onboarding, growth, and retention programmes
  • Work with cross-functional teams to develop communications and campaigns that drive early adoption and continued engagement from customers with our service across platforms
  • Work with the marketing team to develop salient re-engagement offers for former customers
  • Monitor performance of engagement campaigns and programs
  • Proactively develop and design loyalty programs and campaigns to help drive user base growth
  • Collaborate with the creative team on promotional materials, including email, video, direct mail, and site banners
  • Develop a strategy to grow our email subscriber base while maintaining list health and performance
  • Work closely with various business units to develop objectives
  • Evaluate the customer service and user experience and identify areas of improvement
  • Work with cross-functional teams to lead the creation and preparation of new campaigns for execution including campaign strategy, offer development, business case creation and approval, communication brief development, and client targeting
  • Evaluate program results and optimise as needed
  • Lead ad-hoc projects and initiatives that bring about change or improvement to the business
  • Prepare and present presentations to various audiences to influence the loyalty and retention programme
Requirements:
  • Bachelor's degree in marketing or similar discipline
  • Minimum 2 to 3 years years' experience in retention marketing/ CRM/ loyalty
  • 4-6 years digital marketing experience with demonstrated success delivering multi-channel campaigns with a deep understanding of email data, execution and best practices
  • Strong organisational and communication skills
  • Proven ability to handle multiple projects and deliver results
  • Team player - ability to work with technical and product teams to develop full site experiences
  • Strong analytical capability and a solid understanding of success metrics
  • A passion for user experience
  • A can-do attitude and don't break a sweat under pressure
  • Excellent communication skills - written, verbal and presentation in English
  • Positive team player who enjoys a fast-paced environment
  • Interest in FinTech and financial service industry
  • A true passion for what PolicyPal is building
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Technology
Head of Engineering
Responsibilities:
  • Work full stack and across code bases in support of our platform
  • Participate and lead software architecture design sessions
  • Design, develop and deploy world class products our customers love
  • Collaborate cross-functionally on all aspects of our products
  • Be a mentor to the team of engineers
  • Work closely with product managers, business unit, technical leaders and executives to communicate program status, escalate issues, and guide and influence strategic decision-making
  • Develop, manage, and implement the technical deliverables of our cross-functional teams that are focused on the implementation of our library, framework and modules of our products
  • Participate in community engagement event (open source, tech meetups, etc)
Requirements:
  • BS in Computer Science or equivalent experience
  • Minimum of 7 years experience writing web applications for the real world
  • 2 years of experience in a Team Lead capacity leading and mentoring a team of engineers
  • 2 years' experience in senior management roles or equivalent, managing product team
  • 2 years' experience in Product Management in a startup, high growth, or medium-sized company
  • Experience in benchmark testing, performance analysis, and tuning with experience developing software benchmarks
  • 7 years of web software design and development experience on scalable web properties supporting multiple browsers
  • 7 years of experience design and development, including strong working knowledge and experience with various architectural and design pattern implementation using Java
  • Broad technical skills coverage, including, Internet technologies and protocols (e.g. HTML, XML, TCP / IP, HTTP), RDBMS, Open Source Exposure (e.g. Node.js, React, reactor, zmq, etc), Monitor/Matrix
  • Broad experience with iterative development with quick release cycles, such as Agile/SCRUM/TDD methodologies and associated tools
  • Experience in high-volume, fast-paced, collaborative environment
  • Strong leadership, team building and influence skills
  • Ability to operate effortlessly in a highly dynamic environment and leverage business acumen to make excellent decisions
  • Resourcefulness and commitment to do whatever it takes to get the job done
  • An eye for detail and comfortable articulating your thoughts and decisions
Technologies Used:
  • Go, Python, Django, MySQL, HTML, Javascript, React Native
  • mySQL, AWS, and third-party API integrations
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Senior Software Engineer (Back-End)
Responsibilities:
  • Work full stack and across code bases in support of our platform
  • Deep knowledge in back-end software
  • Participate in PolicyPal's web and mobile app development
  • Participate in software architecture design sessions
  • Design, develop and deploy world class products our customers love
  • Work and collaborate cross-functionally on all aspects of our products
  • Develop, manage, and implement the technical deliverables of our cross-functional teams that are focused on the implementation of our library, framework and modules of our products
Requirements:
  • 2-4 years relevant experience in software engineering
  • Knowledge of data encryption and security
  • Experience in designing and deploying database systems
  • Experience building scalable software on your own from the ground up
  • Get-It-Done mentality - From setting up AWS servers to debugging live with clients, take ownership of issues and move 'em
  • Resourcefulness and commitment to do whatever it takes to get the job done
  • An eye for detail and comfortable articulating your thoughts and decisions
  • Works hard but loves to share a laugh and wants to build a fun work culture
  • Fintech/ Insurtech experience
Technologies Used:
  • Python, Golang, Django, HTML, Javascript, React Native
  • mySQL, AWS, and third-party API integrations
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Senior Software Engineer (Front-End)
Responsibilities:
  • Deep knowledge in front-end system
  • Participate in PolicyPal's web and mobile app development
  • Participate in UI/UX design sessions
  • Design, develop and deploy world class products our customers love
  • Work and collaborate cross-functionally on all aspects of our products
  • Develop, manage, and implement the technical deliverables of our cross-functional teams that are focused on the implementation of our library, framework and modules of our products
Requirements:
  • 2-4 years relevant experience in software engineering
  • Experience in designing and deploying front-end applications
  • Experience building scalable software on your own from the ground up
  • Get-It-Done mentality - From writing tests to debugging live with clients, take ownership of issues and move 'em
  • An eye for detail and comfortable articulating your thoughts and decisions
  • Works hard but loves to share a laugh and wants to build a fun work culture
  • Fintech/ Insurtech experience
Technologies Used:
  • Python, Golang, Django, HTML, Javascript, React Native
  • mySQL, AWS, and third-party API integrations
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Software Engineer (Back-End)
Responsibilities:
  • Work full stack and across code bases in support of our platform
  • Deep knowledge in back-end software
  • Participate in PolicyPal's web and mobile app development
  • Participate in software architecture design sessions
  • Design, develop and deploy world class products our customers love
  • Work and collaborate cross-functionally on all aspects of our products
  • Develop, manage, and implement the technical deliverables of our cross-functional teams that are focused on the implementation of our library, framework and modules of our products
Requirements:
  • 1-2 years relevant experience in software engineering
  • Knowledge of data encryption and security
  • Experience in designing and deploying database systems
  • Experience building scalable software on your own from the ground up
  • Get-It-Done mentality - From setting up AWS servers to debugging live with clients, take ownership of issues and move 'em
  • Resourcefulness and commitment to do whatever it takes to get the job done
  • An eye for detail and comfortable articulating your thoughts and decisions
  • Works hard but loves to share a laugh and wants to build a fun work culture
  • Fintech/ Insurtech experience preferred
Technologies Used:
  • Python, Golang, Django, HTML, Javascript, React Native
  • mySQL, AWS, and third-party API integrations
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
Software Engineer (Front-End)
Responsibilities:
  • Deep knowledge in front-end system
  • Participate in PolicyPal's web and mobile app development
  • Participate in UI/UX design sessions
  • Design, develop and deploy world class products our customers love
  • Work and collaborate cross-functionally on all aspects of our products
  • Develop, manage, and implement the technical deliverables of our cross-functional teams that are focused on the implementation of our library, framework and modules of our products
Requirements:
  • 1-2 years relevant experience in software engineering
  • Experience in designing and deploying front-end applications
  • Experience building scalable software on your own from the ground up
  • Get-It-Done mentality - From writing tests to debugging live with clients, take ownership of issues and move 'em
  • An eye for detail and comfortable articulating your thoughts and decisions
  • Works hard but loves to share a laugh and wants to build a fun work culture
  • Fintech/ Insurtech experience preferred
Technologies Used:
  • Python, Golang, Django, HTML, Javascript, React Native
  • mySQL, AWS, and third-party API integrations
If you are excited to be part of our innovative digital direct insurance broker team, email your resume to hr@policypal.com today!
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